Routes | Signatures | Payments

Demonstration - Signatures

SIGNATURES allow you to verify customer receipt of product, or an obligation to pay for product received. You can view a demonstration of SIGNATURES in several ways:

You can view screenshots and a quick overview of SIGNATURES on this web page.
You can read web based help screens on SIGNATURES by clicking here.
You can download a demonstration version of the software and load it on your own Palm handheld at the Download web page. This allows you to try a more interactive and detailed demonstration of SIGNATURES.

Click on a thumbnail below to see a full size handheld screen.

Entering Signatures

When signatures are activated, a SIGN button displays on the SUMMARY ORDER screen. Press the SIGN button to enter a signature.

The ENTER SIGNATURE screen allows your customer to sign for the order.

Signature Options

OPTION: Because a signature is often hard to read, you can enter the name of the person signing by pressing the NAME button at the ENTER SIGNATURE screen. This name is stored in the order header, and can be exported to your host accounting system for later use.

OPTION: If you do enter the name of the person who signed, the name becomes a permanent part of the bitmap image that stores the signature. In the example above, the name RANDY WILLIS appears is printed just above the DONE button.

OPTION: Sales Order Status controls whether or not a signature is required for certain types of orders. For example, you may require a signature for an invoice, but not for a quote or future order. You can either: not require a signature; just warn the Operator that a signature has not been entered; or require a signature.

OPTION: Sales order status offers a flexible way to customize what text appears on the 'ORD. TOTAL / Order Amount' line. For example, a DELIVERY status order could display the number of line items on the delivery ticket, so that a dollar figure is not displayed.

Signature Processing on the PC

101083.bmp

101083.txt
H_ORDCODE = 101083
H_CUSTCODE = 9678688
H_BILLNAME = CAMBRIDGE CORP.
H_CUSTFONE = 972-345-9102
H_ORDDATE = 20041119
H_SIGNEE = RANDY WILLIS

Signature images and associated text files are uploaded to the PC by ALO Information Manager. For easy identification, the file names are the same as the order number. These files can be exported to your host accounting system along with their associated sales order files.

OPTION: If your host accounting system does not support image files, you can use ALO Information Manager to archive the signatures and retrieve them at a later date. If a customer requests verification of receipt or delivery, you can view and print the image and summary sales order information to verify who signed.